Privacy Policy

1. Overview & Data Ownership

Snapsy Events ("Snapsy", "we", "our") respects your privacy and data ownership. We provide an app-free photo sharing platform where event hosts collect photos and memories from guests via QR codes and instant AI face matching. We do not sell your personal data or uploaded photos to any third parties.

2. Information We Collect

• Account & Event Metadata: Email address, host name, event titles, event dates, and custom venue branding.
• Uploaded Media Content: Photos, short video clips, and voice audio notes uploaded by hosts or event guests.
• AI Facial Embeddings: When AI face search is enabled for an event, mathematical vector embeddings are extracted solely to allow guests to retrieve photos they appear in.
• Contact Details: If you reach out via our contact form, we collect your name, email address, and optionally your phone number to respond to your inquiry.
• Technical & Analytics Data: IP addresses, browser types, and device telemetry used for security monitoring, rate limiting, and (where you've accepted optional cookies) product analytics — see Section 7, Cookies & Analytics, below.

3. How We Use Your Data

Your data is processed exclusively to deliver your live event galleries, power live venue slideshows, index guest photos using AI face matching, and enable high-resolution event archive downloads. We never train public AI models on your private photos.

4. Facial Recognition Data Processing

Facial embeddings are generated during event photo indexing and stored in our database as vector data scoped strictly to your private event capsule, protected by strict Row-Level Security (RLS) policies. They are never sold, shared publicly, or used to train any external or third-party AI model. Guests can delete their own face index data at any time directly from the AI Face Search screen of a checked-in event, or via the deletion request process in Section 5 below.

5. Self-Service Data Deletion (GDPR & CCPA)

Under GDPR, CCPA, and global privacy standards, hosts and guests have full control to purge their uploaded media and facial vector indexes. You can submit a deletion request anytime via our Data Deletion Request Page. All associated media and vector data will be permanently wiped within 48 hours.

6. Data Security & Storage

Media files are encrypted both in transit (TLS 1.3) and at rest (AES-256) using Supabase PostgreSQL databases and enterprise cloud infrastructure.

7. Cookies & Analytics

We use a small set of cookies to keep you signed in and to remember your cookie preference. With your consent (shown via the cookie banner on your first visit, which you can change any time by clearing your browser's site data), we also use:

• Sentry — error and performance monitoring, so we can detect and fix bugs. Sentry may receive technical details about your browser and the error that occurred, not your uploaded photos.
• Microsoft Clarity — optional product-usage analytics (e.g. anonymized click and scroll behavior) to help us improve the site. Declining the cookie banner keeps Clarity disabled for your visit.

Neither service is used for advertising, and neither receives your event photos, videos, or facial embeddings.

8. Contact Our Privacy Team

If you have privacy questions or regulatory inquiries, contact our Data Protection Officer at privacy@snapsy-events.com.